Agreed regular on site visits by your own dedicated engineer who will carry out the following; (along with any other requests you might have).
Simple & Dependable, call us at anytime for any IT problem. Whatever IT issue is affecting your business just contact us and we guarantee to respond within our Service Level agreement. The issue will be logged, the problem will then be rectified either by our helpdesk, or by your dedicated engineer fixing it remotely or attending on site.
We will monitor your network around the clock ensuring continuity and minimal downtime. We monitor, backups, internet connection and thresholds.
We will be on hand at anytime day or night to deal with any emergency issue that's affecting your business.
It means just that, we will allocate your business a senior technical specialist, who will develop a strong relationship with your business, a friendly face that will carry out regular on site visits and remote maintenance.
A technical helpdesk operating during normal business hours, supporting your business with any issues raised.
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